FAQs

So, what’s the new system in a nutshell?

Pull up a chair. It’s very simple but worth paying attention to…

So, each month there is a new window of ticket buying opportunity for a price that is higher than the last. At the beginning of each month, a batch of tickets will be released, and will remain on sale until the end of the month at a fixed price, unless they sell out first. Then we’ll release the next batch at the beginning of the next month at a slightly higher price. So the incentive is there to buy early to secure your place at a low price.

We started selling tickets at the last festival at £60. They’ll end up at a final price of £130 on the gate.

Who is your online ticket seller?

 We’ve got a new ticket partner – Gigantic. They’re going to be our official ticket sellers for all online ticket sales. We also have an official face-value reseller in Twickets, so if you can’t make the festival and wish to resell your tickets, this will be the route you’ll want to go down: gigantic.com/twickets. DO NOT BUY FROM VIAGOGO or similar secondary ticketing sites.

I see you’re charging for parking now. How come?

The main reason for this is that we want to encourage car sharing. Car sharing is good for several reasons: It keeps the planet a bit cleaner, gives us more room, keeps the roads clearer and helps us plan our site in advance. We’ve kept it at a sensible price (£5 per car/van). For four people to share one car, this would work out at just £1.25 each per person. Everyone parking at the festival must purchase a parking pass, except for Golden Squirrel ticket holders.

I want to camp, I don’t have to pay extra for that, right?

That’s right. Camping is included in the ticket price, so once you have a weekend ticket (and your parking pass if you need one) then you’re all good.

I want to bring a van/campervan to sleep in. I have to pay for a pass right?

 Right. Buy your campervan ticket early if that’s the case. We sold out in 2017 and we want to make sure we dedicate enough space for you. Buying those tickets early makes sure your place is secured. If you buy a Golden Squirrel ticket, your campervan pass is included in the price.

Do you offer glamping packages?

We have an army of elves working on our glamping opportunities for next year. We’ll let you know what we have planned down the line

What’s a Golden Squirrel ticket?

The Golden Squirrel ticket is pretty special. Firstly, you don’t need to buy an extra parking pass or campervan pass, they’re included in the price, and it gives you access to the spacious, tree-lined Golden Squirrel camping and campervan site, which has lovely, flushing loos and showers. Then there is a festoon-lit walkway down to the Golden Hollow, our special outdoor lounge space, with its own themed bar, gourmet food outlet, quality coffee and a sofa-filled seating area, which will be the hub for exclusive entertainment in the form of DJs and bands over the festival weekend. These tickets are limited, and they sold out in 2017. Secure yours nice and early…

Do you do student discounts?

We do! To be able to qualify for our student tickets, you’ll need an NUS card that is valid at the time of the festival, and corresponds with your photo ID. This is the only student card we can accept. If you’re under 18, keep in mind that you do need to be accompanied by an adult aged 25 or over.

Do you do tickets for carers?

We do. If you’re registered disabled and have a carer, please email us and we’ll arrange for the carer to come in for free. Email us at info@leopallooza.com.

Why don’t you sell individual day tickets?

There’s a few reasons for this, but mainly because we’re an independent festival we rely on the income from full weekend tickets to keep the festival lights on! And, such is the free and easy nature of the festival site, it would be logistically impossible for us to keep track of who had which wristbands for which day.  However, we keep the price low, keep our bar prices in line with pubs, and compared to other similar sized festivals, we believe we’re still the best value!

Do you charge more for tickets if I buy them on the gate?

Yes, we escalate our weekend ticket prices a little on the gate to encourage advance sales. Sunday tickets however remain at the same price. But we have sold out of Sunday tickets in the past, so we’d always encourage you to purchase any tickets in advance.

So, what are the age limits on tickets?

Glad you asked.

0-5 – FREE OF CHARGE

6-11 – Child ticket (must be accompanied at all times by a parent/guardian)

12-17 – Regular Weekend ticket, and must be accompanied by a ticket-holding adult who is over 25. One 25-year-old can be responsible for a maximum of 2 x under 18s.

18+ –  Regular Weekend ticket. If you’re under 25 (or look under 25) then you’ll need to bring some photo ID to make sure you can get served at the bar.

Lay it on me. What are the restrictions or bonuses on each ticket…

Regular Weekend tickets

  • Available to all human beings aged between 12-122 years & 164 days (the oldest recorded human being.)
  • Must provide photo ID if under 25 or look under 25.
  • Must be accompanied by an over 25-year-old parent/guardian if under 18.
  • Camping included.
  • Allows access to Leopallooza from Friday 9am until Monday 2pm.
  • Must purchase parking pass and/or campervan pass in advance.

Child Weekend Ticket

  • Available to all little’uns aged between 6-11.
  • Must be accompanied by parent/guardian aged 25 or over.
  • Allows access to Leopallooza from Friday 9am until Monday 2pm.
  • Camping included.

Student Weekend tickets

  • Available to all students who have a valid NUS/NUS Extra card at the time of the festival.
  • Must provide photo ID if under 25 or look under 25, and it must correspond with the NUS card.
  • Must be accompanied by an over 25-year-old parent/guardian if under 18.
  • Camping included.
  • Allows access to Leopallooza from Friday 9am until Monday 2pm.
  • Must purchase parking pass and/or campervan pass in advance.

Family Weekend Tickets

  • Allows entry for 2 adults (25+) and two children (6-17 years old. Children aged 0-5 enter for free.)
  • Adults must provide photo ID if under 25 or look under 25.
  • Camping included.
  • Must purchase parking pass and/or campervan pass in advance.

Golden Squirrel Weekend Tickets

  • Available to all human beings aged between 12-122 years & 164 days old (the oldest recorded human being.)
  • Allows access to Leopallooza from Friday 9am until Monday 2pm.
  • Allows access to the Golden Squirrel camping/campervan area.
  • Allows access to the Golden Hollow.
  • Must provide photo ID if under 25 or look under 25.
  • Must be accompanied by an over 25-year-old parent/guardian if under 18.
  • Camping included.
  • Parking or Campervan pass included.

Child Golden Squirrel Ticket

  • Available to all little’uns aged between 6-11.
  • Must be accompanied by parent/guardian aged 25 or over holding a Golden Squirrel ticket.
  • Allows access to Leopallooza from Friday 9am until Monday 2pm.
  • Allows access to the Golden Squirrel camping/campervan area.
  • Allows access to the Golden Hollow.
  • Camping included.

Family Golden Squirrel Tickets

  • Allows for Golden Squirrel entry for 2 adults (25+) and two children (6-17 years old. Children aged 0-5 enter for free.)
  • If one of your children is under 12 years old, it might be cheaper to buy separate tickets.
  • Allows access to Leopallooza from Friday 9am until Monday 2pm.
  • Allows access to the Golden Squirrel camping/campervan area.
  • Allows access to the Golden Hollow.
  • Adults must provide photo ID if under 25 or look under 25.
  • Camping included.
  • Parking or Campervan pass included.

Sunday Tickets

  • Available to all human beings aged between 12-122 years & 164 days old (the oldest recorded human being.)
  • Allows access to Leopallooza from Sunday 9am until Monday 2pm.
  • Must provide photo ID if under 25 or look under 25.
  • Must be accompanied by an over 25-year-old parent/guardian if under 18.
  • Camping included.
  • Must purchase parking pass and/or campervan pass in advance.

Child Sunday Ticket

  • Available to all little’uns aged between 6-11.
  • Allows access to Leopallooza from Sunday 9am until Monday 2pm.
  • Must be accompanied by parent/guardian aged 25 or over.
  • Camping included.

Family Sunday Tickets

  • Allows entry for 2 adults (25+) and two children (6-17 years old. Children aged 0-5 enter for free.)
  • Allows access to Leopallooza from Sunday 9am until Monday 2pm.
  • Adults must provide photo ID if under 25 or look under 25.
  • Camping included.
  • Must purchase parking pass and/or campervan pass in advance.

 

Why do you charge to get in anyway?

We charge the absolute bare minimum that we can get away with to make this thing work.  We keep all costs as low as possible for you, in the hope that you’ll keep coming back. If we charged any less, Leopallooza simply couldn’t happen. The price goes up to cover the rising costs!

If I want to upgrade my earlybird ticket to a family or Golden Squirrel ticket later, can I?

I’m afraid not. However, you can sell your earlybird ticket to a friend and purchase a Golden Squirrel ticket if you like.

Why do you sell earlybird tickets?

As we want to remain completely independent and able to make all the key decisions, we have to fund all this ourselves. Earlybird tickets mean we can start the ball rolling. They’re also a litmus test for interest in the event – our earlybirds sold quicker than ever before!

Should I buy my ticket soon?

It’s probably smart, yes. Not only does it counter the risk of missing out if we sell all the tickets, but by buying your ticket early you actually help to make the event better. You see, as we’re self-funded, the earlier we have ticket revenue, the earlier we can get fun stuff rolling. So it makes a lot of sense to get your slice of summer fun sorted nice and early. You can buy your ticket from the ticket page.

Can’t I buy paper tickets from shops in town anymore?

I’m afraid not! We’ve rolled with the times. And not only that, it’s far more secure to buy online. No forgeries, and if you lose your ticket we can send you another.

So I don’t get a little love note with my ticket like I used to?

Sadly not. But if you tick the little box as you purchase, we can send you some E-love down the line. The days of love notes are, at least for now, on hold until we can find an efficient way of doing them.

I’m having issues buying my ticket from the website/Facebook/my phone – who do I contact?

Talk to us at info@leopallooza.com

I can’t attend anymore, can I get a refund?

Sorry to hear that, we’ll miss you! We’re afraid there are no refunds on purchased tickets.  You are welcome to sell your ticket on Twickets.

Schedule

Can you let me know when we can show up?

Sure, The gates open at 9am on Friday 27th July and close at 2pm on Monday 30th July. The campsite is open all weekend, but we need to close the music arena and the bars each night to prepare for the following day.

Can we come and go from the site?

So long as you keep your wristband on, yes you can come and go as you please. If you lose that, you might not be able to get back in! The ticket exchange (where you pick up your wristband) is open from 9am, and closed to all entries from 10pm, each evening.

Camping

Do I have to pay extra to camp?

No. Camping is included in the price of your ticket.

Is there a family camping area?

Yes, we have a designated spot for family camping.

Can I bring a camper-van?

Yes, we have a camping area specifically for campervans. But you will need to buy a campervan ticket.

I want to bring my camper-van, but I’d like to park close to my friends who are camping. Can I?

We don’t allow campervans in the camping area, but we allow camping in the campervan area (at your own risk) and only 1 tent per van.

Why do we get given a bin bag on entry?

Every year, despite having plenty of bins, rubbish is the single biggest issue after everyone has left. We encourage all party-goers to take home anything that you can recycle at the end of the festival, and put all other rubbish in the bins or bin-bags provided. Extra bin-bags are always available from the gate, but we ask that you try and take home and recycle as much of it as possible.

You’re not big fans of tent pegs are you?

Not the ones that get left behind, no. Tent pegs are bad for cow bellys….

Can I bring my dog to Leopallooza?

Sadly not. There is a blanket ban on all pets attending. That means no dogs, cats, tigers or goldfish.

Parking

Are there parking charges?

Yes. To encourage car-sharing for a cleaner world and a less packed site, we charge £5 per car.

Can I park my car by my tent?

No, for safety reasons we don’t allow cars into the regular camping area. See above regarding campervans.

Can I drive to my tent to drop off my stuff?

If you’re camping in the regular camping area, then I’m afraid not. The parking and camping fields are right next to each other though. It’s a very short hop across the field.

Food & Drink

Can I bring my own alcohol?

Yes you can, but only what you can carry on first entry into the campsite and NO GLASS! We keep alcohol prices low and we have several bars, we’d encourage you to support the future of Leopallooza by buying booze on-site!

Are glass bottles allowed on-site?

No, glass bottles are STRICTLY not allowed anywhere on site, and will be confiscated if spotted by our security and steward teams. It’s safer for the cows you see, who spend a lot more time in it than the rest of us!

Can I take my own alcohol into the arena?

No, afraid not.

Are drinks expensive?

No. We keep our prices at local pub prices and in many cases we’re even cheaper. We do this on purpose to encourage you to drink at our bars. We’ll keep them fully stocked!

What are the age limits for drinking?

They are the same as pubs – Under 18’s are not allowed to drink alcohol, and we operate a ‘LOOK 25’ policy at the bars. So it’s always worth carrying some photo ID. Anyone under 18 who is found drinking alcohol will have their drinks confiscated and risk being asked to leave.

What time are the bars open until?

Our bars open at 11am every day and close at 1.30am on the Friday night, 1.30am on the Saturday night and 1.00am on Sunday night.

Can we bring our own barbecue?

You can bring your own small barbecues to be used in the camping areas only, but we ask that you act responsibly when using it. Please consider your neighbours, and if you’re using a foil ‘disposable’ barbecue, please bring something to place it on so as not to be a fire risk. Always make sure the barbecue has been completely dampened down before leaving it, and please make sure you bin it properly or take it home with you when you leave. Never ever place a used disposable BBQ inside your tent, or even the tent awning.

Is there food on-site?

Lots of it. As well as our own food joint (The Hungry Badger) we have heaps of guest food stalls in Palloozaville catering for all dietary requirements.

Being Prepared

Will I need wellies?

It’s the end of July! Whoever heard of rain in July?! However, on the off chance that it does it’s smart to come prepared. We recommend wet weather gear, a change of clothes and, of course, wellies.

Do I need cash on me?

Yes you do, for purchasing food from traders…  However we do have card machines on all the bars and at the merch shop.

Naughtiness

What is your drugs policy?

We have a zero-tolerance policy towards drugs. If you are caught using, or are in possession of illegal drugs or legal highs including nitrous oxide (nos) along with associated items including but not limited to balloons, CO2 dispensers and whipped cream dispensers, our friendly but firm security team will immediately ask you to leave the site.

Is my stuff safe in my tent?

On the whole, yes it is. Every area of the site is monitored by our security team. But as with any festival, we’d recommend that you don’t leave alcohol or valuables where they can be pilfered easily.

How do I get thrown out of Leopallooza?

Under-age drinking, taking drugs, being a drunken nuisance, blasting your car stereo and generally bringing a bad attitude to proceedings: all are not looked upon sympathetically by our security teams, and you could find yourself the lonely side of the entrance very quickly.

Getting to Leopallooza

To find out where we are, check out our handy map at the bottom of the page. Our address is:

Leopallooza
The Wyldes
Lower Exe Farm
Week St Mary
Cornwall
EX22 6UX

We’ve teamed up with our friend Stacey at Robs Travel, and him and his team will be providing shuttle runs to and from the festival entrance. These will be running from the Strand Bus Shelter in Bude (opposite the Globe Hotel) to the shuttle stop at Leopallooza (and vice versa) during the following periods:

–  FRIDAY: 8:30am – 8:30pm

–  SATURDAY: 9am – 11am

–  SUNDAY: 9am –12pm

–  MONDAY: 7am – 12pm

Shuttle runs will be £7.50 per person per trip (cash only – there are several cash machines close to the Strand Bus Shelter should you need them!). If you need to get in touch with Stacey to check on his arrival/departure times, call: 07771 824141.

Here are a few other taxi numbers. Do remember, allow enough time for your trip if it’s time essential, it’s always best to book in advance and try to travel with friends where possible:

Trev’s Taxis: 07799 663217 (Highly recommended by us!)

Robs Travel: 07771 824141 (Highly recommended by us!)

Parkers (Holsworthy): 07794 637143 (6 seater available)

Launceston Taxis: 01566 785364

AB Taxis (Launceston): 01566 776877

For further information on trains & buses, use www.traveline.info

I have a question that you haven’t answered. How do I get in touch with you?

Please see below for all the ways you can get in touch.

I’d like to get more involved with Leopallooza.  I have skills you may be interested in. Who do I need to speak to?

We’re always on the lookout for skills. Feel free to drop us a line on the work email below.

ADDRESS Leopallooza
The Wyldes
Lower Exe Farm
Week St Mary
Cornwall
EX22 6UX
GENERAL: info@leopallooza.com
MEDIA: media@leopallooza.com
BRAND: partnership@leopallooza.com
ARTIST: artist@leopallooza.com
TRADE: trade@leopallooza.com
WORK: work@leopallooza.com

Interactive Map